When a storm, flood, or wind event damages your home, you’re usually dealing with two problems at once — the physical repair and the insurance claim that’s supposed to pay for it. We handle both together. From the first walkthrough to the final sign-off, we document the damage, build a repair scope that matches your policy, and coordinate directly with your adjuster so the claim and the construction move on the same timeline, not two separate ones.
Every insurance restoration project starts with documentation that actually holds up — not a quick phone photo, but a thorough, dated record of what's damaged and how it happened. We walk the property room by room, photographing structural damage, water lines, roof and envelope failures, and anything affected behind walls or under flooring where it isn't obvious at first glance. This record becomes the foundation of your claim, so gaps in documentation don't turn into gaps in your payout later. We also note pre-existing conditions separately from storm-caused damage, since insurers scrutinize that distinction closely, and unclear documentation is one of the most common reasons claims get delayed or partially denied.
Once the damage is documented, we build a detailed repair scope — the line-by-line breakdown of what needs to be fixed, in what order, and at what cost. This isn't a rough estimate; it's written to match how insurance adjusters actually evaluate claims, with materials, labor, and code-required work itemized clearly enough that it can be cross-referenced against your policy's coverage. Where damage runs deeper than what's visible on the surface — framing, sills, wiring behind walls — we flag it explicitly rather than let it surface as a surprise mid-project. A scope built this way gives you and your adjuster the same document to work from, which shortens the back-and-forth considerably.
We communicate directly with your insurance adjuster throughout the process, not just at the start. That means being available for the adjuster's site visit, answering technical questions about the scope, and providing supplemental documentation if the adjuster's initial estimate doesn't match the actual extent of damage — which happens often, especially when damage isn't fully visible until demolition begins. If additional damage turns up once work is underway, we document it immediately and submit it as a supplement rather than absorbing it quietly or stalling the project waiting on approval. The goal is to keep your claim and your renovation moving on the same track, so you're not caught between an insurer and a contractor pointing fingers at each other.
You’ll have one point of contact for both the repair and the claims conversation, so you’re not relaying information between two disconnected parties. We give you a realistic scope and price early, with assumptions written next to it, so you know what’s covered by insurance and what — if anything — falls outside your policy before work begins. Inspections and adjuster visits get scheduled ahead of time, not arranged around gaps in the crew’s schedule. And if the scope changes once we’re inside the walls, you’ll know the cost and the insurance implication before it happens, not after it shows up on an invoice.
Yes. We regularly work alongside homeowners and their insurance adjusters on storm, flood, and hurricane damage claims — documenting damage, building a repair scope that matches your policy, and communicating directly with your adjuster to help move the claim forward without delays.
Yes. We’re available for adjuster site visits and can walk the property together, point to specific damage in our documentation, and answer questions about the scope directly, which usually moves the claim along faster than relying on paperwork alone.
This happens more often than you’d expect, especially with damage that isn’t visible until demolition starts. When it does, we document the additional damage and submit it as a supplement to your claim, rather than starting the repair over from scratch.
You can bring us in at either stage. If you haven’t filed yet, we can document the damage first so you’re filing with solid evidence already in hand. If you’ve already got a claim number, we can step in and start coordinating from there.
